• The Sugamya App and the handbook were developed by the Department of Empowerment of Persons with Disabilities (DEPwD) under the parent head of the Ministry of Social Justice and Empowerment.

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• Mobile App can be downloaded after the department will launch it officially from Play Store by the Android users
• However, the IoS version of the App will be made available by March 15, 2021.
• It is a Crowdsourcing Mobile Application which has been developed as a means to sensitise and enhance the accessibility within the 3 pillars of Accessible India        Campaign namely- transportation sector, built                 environment and ICT ecosystem in India.
• This mobile app comprises of five main features. Out of these features, 4 are directly related to enhancing accessibility while the one is a special feature which cater to the Divyangjan with respect to the COVID-19 related issues
• The accessibility related features of the app are- registration regarding the complaints of inaccessibility across 3 broad pillars of Sugamya Bharat Abhiyan.
• It also comprises of various user-friendly features such as easy drop-down menus, videos in Hindi and English, sign language interpretation and uploading complaints with photographs.
• This Mobile App is simple to use because of its easy registration process.
• The registration only requires 3 mandatory fields that is Name, Mobile number and Email-id.
• After the users are registered with the app, they can raise issues with respect to the accessibility.